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Lush Anchor



Lead construction project manager for global flagship stores including innovative retail and Lush Spa projects in UK, Europe and Asia.

The largest Lush store in the world — challenging conventions and re-imagining the future of Lush, department stores and the high street. Pairing a multitude of product ranges including cosmetics, clothing and records, with a number of unique features including Lush Hair Lab service, florist, coffee shop and on-site product manufacturing, alongside Lush Spa treatments — all with an emphasis on 5-star customer experience.


The historic building is positioned within Liverpool's main pedestrianised retail area and has been extensively refurbished inside and out. A central feature staircase links customer and staff areas, with high-quality back of house areas focused on staff wellbeing. Innovative customer experiences include the unique Lush Hair Lab service which features a hard and soft water system, allowing the treatment to be fully catered to the client's needs.

Ethical buying of materials for construction and fit out, as well as contractor selection, are central to all Lush projects and inform the project at all stages.

Lush Liverpool won Silver for Best Brand Experience in the Transform Awards Europe 2020 — the awards recognise best practice in global brand development. The project also won the Retail Design category in the SBID International Design Excellence Awards 2019.


September 2017 - March 2019


5 floors / 3,350 sqm / 36,059 sq ft


Lead Construction Project Manager


Delivery of new customer journey concept showcasing product category areas of Fresh haircare and skincare, ‘Bathing’ (shower, soap and bath), and ‘Gifting’ – each with their own identity drawing on Lush’s Global anchor shops and concepts for inspiration.

The main focus for the new concept is to repurpose and upgrade existing units, giving the stores a new lease of life with recycled-content materials and worktops.


2021 - 2022


Lead Construction Project Manager