LUSH LIVERPOOL UK

Lead construction project manager for global flagship stores including innovative retail and Lush Spa projects in UK, Europe and Asia.

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The largest Lush store in the world — challenging conventions and re-imagining the future of Lush, department stores and the high street. Pairing a multitude of product ranges including cosmetics, clothing and records, with a number of unique features including Lush Hair Lab service, florist, coffee shop and on-site product manufacturing, alongside Lush Spa treatments — all with an emphasis on 5-star customer experience.

The historic building is positioned within Liverpool's main pedestrianised retail area and has been extensively refurbished inside and out. A central feature staircase links customer and staff areas, with high-quality back of house areas focused on staff wellbeing. Innovative customer experiences include the unique Lush Hair Lab service which features a hard and soft water system, allowing the treatment to be fully catered to the client's needs.

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Ethical buying of materials for construction and fit out, as well as contractor selection, are central to all Lush projects and inform the project at all stages.

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Lush Liverpool won Silver for Best Brand Experience in the Transform Awards Europe 2020 — the awards recognise best practice in global brand development. The project also won the Retail Design category in the SBID International Design Excellence Awards 2019.

PROJECT DATES

September 2017 - March 2019

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SIZE

5 floors / 3,350 sqm / 36,059 sq ft

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ROLE

Lead Construction Project Manager